New York, NY — IPsoft, the leading independent provider of autonomic IT services, today announced that they have been evaluated as a Remote Infrastructure Management (RIM) services provider in the recently released Gartner Critical Capabilities report. IPsoft was also rated as “excellent” in the report’s product viability assessment.
“We are honored to be named the leading RIM services provider in the market and to be included among other prestigious vendors in Gartner’s most recent Critical Capabilities report,” said Chetan Dube, IPsoft President & CEO. “As IPsoft continues to be a disruptor in the large-scale IT operations management market, it is inspiring to see our services recognized and receive equally high ratings from the market.”
IPsoft is one of 11 vendors included in this year’s Critical Capabilities report for Remote IT Management Services for Networks and Communications Applications.* The annual Gartner report analyzes new service updates from leading vendors in the market, and takes into account customer feedback, performance capabilities and market share. IPsoft was also rated by Gartner in areas such as event and incident management out-tasking, managed services and multisourcing integration.
“We believe this year’s report on network management provides further third-party validation that autonomic technologies are poised to be an essential staple in the IT department of the near future,” Dube continued. “It is also another instance of our customers being our best advocates.”
*Gartner, Inc., Critical Capabilities: Remote IT Management Services for Networks and Communications Applications, Eric Goodness, June 29, 2012.
IPsoft automates IT and business processes for enterprises across a wide range of industries. Through its portfolio of world leading autonomic and cognitive solutions it provides services that allow its clients to secure competitive advantage. Headquartered in New York City, IPsoft has offices in 15 countries across the world and serves more than 500 of the world’s leading brands directly as well as more than half of the world’s largest IT services providers.