In May, Accenture and IPsoft announced the creation of their Accenture Amelia Practice, designed to accelerate client adoption of artificial intelligence to improve business outcomes and create new growth opportunities for their businesses.

By using IPsoft’s Amelia cognitive agent platform, Accenture are developing go-to-market strategies, solutions and consulting service offerings around deployments of virtual agent technology for clients across several industries – indeed, it has already been placed within a leading European bank and a large US-based media services organisation.

AI Business caught up with Chetan Dube, IPsoft president and CEO, to find out the internal reception for Amelia within the enterprise, the industries that will find her most useful, as well as a bit about what the future holds for AI in the business world.

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