Industry pioneers will gather to share their experiences with employing a digital workforce to deliver greater business outcomes. They will be joined by leading academics whose insights on the application and impact of AI in business and society will set the foundation for how we shape our future roles and responsibilities.
IPsoft is breaking new ground in the humanization of AI. Witness how the evolution of Amelia sets a new paradigm for how cognitive agents can behave and integrate with human teams.
Be the first to see the future.
Guests will be able to walk through a day in the life of their customer and talk with Amelia to hear how she naturally communicates. Witness how she raises customer service to a new level in banking, retail, automotive and office settings.
Amelia is at the forefront of the digital evolution of cognitive agents. Take a tour through our new Cognitive Innovation Center and learn how we bring Amelia to life.
Speakers: Amelia, Chetan Dube, IPsoft CEO
Amelia will welcome you into the heart of New York’s largest cognitive development community. From here see how digital transformation of business and society is being inspired by groundbreaking advances in science. At this turning point in the relationship between man and machine, we will take a step closer to the Turing Horizon and ask whether we have reached the point in which we can create ‘machines that think’.
In an exclusive preview of Amelia v3.0, we will examine the meeting point between man and machine. What does it mean for AI to be human? How will this new step in AI’s evolution change the way in which we design and fulfill the products and services that serve the next generation?
You’ll be transposed into a future city where digital employees are on hand to simplify our lives. Walk through a day in the life of your customer and talk with Amelia to hear how she naturally communicates. Witness how she raises customer service to a new level. In banking, retail, automotive or office settings Amelia will be ready to provide you with efficient, personalized assistance.
Participate in our digital masterclass to accelerate your understanding of the key decisions you will need to make in order to seize the full business potential of introducing digital employees into your workforce. Working in teams together with IPsoft’s leading experts, learn how Amelia is brought to life. Moving through 5 clear stages you will be guided through the creation and deployment of truly cognitive agents.
Continue the debate with your peers on how to harness AI in order to create a better future for our communities and businesses as we transfer to the Ritz-Carlton, Battery Park. In the elegant surroundings of the Ritz, enjoy the opportunity to forge new relationships with inspiring executives from a wide range of industries during our VIP networking dinner.
Speakers: Chetan Dube, IPsoft CEO and Edwin Van Bommel, IPsoft Chief Cognitive Officer
This is a pivotal moment in our evolution. Machines are no longer a basic tool to accelerate completion of our chores. Instead, they are the faithful companion that can transform our world. But in order to become an effective part of our workforce, machines must behave as humans. In order to raise customer experiences to a new level, machines must understand us. In order to scale new heights of economic growth, machines must be able to work alongside humans seamlessly.
As IPsoft introduces Amelia 3.0, guests are invited to see how close we have come to fulfilling Alan Turing’s vision of creating a machine that can think.
Beyond the science, there is a global transformation that will be triggered by the introduction of a digital workforce. The results of this change are already being felt and will accelerate as those able to master AI increase their lead on competitors.
Speaker: Karine Brunet, Vodafone
Vodafone’s implementation of a digital workforce is a beacon of innovation. The story of the largest global implementation of Amelia to date provides a rare opportunity to learn how to embark on transformational cognitive change at scale. From concept and implementation through to the benefits that are being realized today, we are privileged to share the insights of a pioneering team.
Nicolas Moch, SEB
Matt Tomlinson, Electronic Arts
Stefan Visser, VGZ
Karine Brunet, Vodafone
Further speakers to be announced
Each information-rich breakout session will examine how digital labor is being applied within different verticals to reshape the customer experience and drive value. The stories will be told by the executives who are leading this transformation and will provide a unique cadre of insights and experience about how to embark on the journey to creating a digital workforce. The sessions provide a window into the future as each early adopter discusses which results are being achieved.
With live Q&As we’ll move on to discussing the wider implications for each specific vertical and the emergence of new AI-led competitive drivers.
Speakers to be announced
Senior panel discussion with CTOs of the world’s most respected consultancies and industry business leaders who will focus on how AI will impact the dynamics of business ecosystems and economic growth.
This lively exchange of views will cover the following critical questions:
Speaker: Professor Tom Davenport, Babson College
Regarded as one of the leading innovators in management literature, Tom was the first leading authority to tackle the issue of employment change in the age of AI. His Harvard Business Review article, “Beyond Automation”, was hailed by the HBR editors as one of the best of the year and his book, “Only Humans Need Apply: Winners and Losers in the Age of Smart Machines”, won wide praise for offering a clear call to action for business leaders in the face of uncertainty. Offering a clear perspective on the need for a long-term strategic vision for how to combine human and digital workforces, Tom’s book articulates a sincere suite of business choices for business leaders to follow.
Speaker: Professor Nick Bostrom, Oxford University
Nick’s controversial book, Superintelligence: Paths, Dangers, Strangers, quickly became a New York Times Best Seller and brought to the top of every leader’s agenda the need to engage with the implications of the AI science that is going to be unleashed on our world within the next 20 years. A pre-eminent scholar of ethics, Nick makes the case for policies our global community must put in place to ensure a positive future for humanity in the age of AI.
Best Selling author of Superintelligence, Nick leads the debate on the policies needed to ensure AI benefits humanity.
Gary is the founder and CEO of Unqork Inc. and was also the former EVP and CIO of MetLife.
Author of Only Humans Need Apply, Tom has written extensively about the evolving relationship between artificial intelligence and human workers.
Rocco is the leader of the Amelia Implementation Program for Enfield Council.
Nicolas is Head of Information, Strategy and Architecture at leading Nordic bank SEB.
Matt Tomlinson is the Global Director of Innovation–Customer Experience Labs for Electronic Arts.
Stefan is the Digital Cooperation Catalyst for VGZ.
Chetan will introduce Amelia 3.0 and outline his vision for how hybrid workforces, comprised of human and digital employees, will rapidly transform business models.
Edwin will explore AI’s role in re-defining and enhancing customer experience across industries.
Situated on the southernmost tip of Manhattan, IPsoft’s Cognitive Innovation Center is the epicentre of all of Amelia’s continued development. It forms an integral component of New York’s thriving AI community.
Address: 17 State Street – New York, NY 10004 USA
Located along the waterfront in Battery Park, guests can gaze upon America’s most iconic symbol of freedom: the Statue of Liberty.
Address: 2 West Street – New York, NY 10004 USA
If you have any questions about this event please don’t hesitate to contact us by emailing Daniela Zuin, Marketing Director or call 1-212-708-5521. We would love to hear from you.