AT&T and IPsoft have collaborated in the Managed Services space for more than five years. The relationship began when AT&T leveraged IPsoft’s advanced capabilities as a point solution to meet specific customer requirements for their largest (signature) customers in the enterprise space. For these customers, highly customized requirements required:
IPsoft has grown the relationship to become a strategic partner of AT&T's custom solutions group and an important part of their ongoing efforts internationally. In the past two years, AT&T and IPsoft have expanded the relationship to include AT&T-branded Go To Market managed services powered by IPsoft. AT&T was driven to this approach by several key factors:
AT&T’s choice in selecting IPsoft as the preferred partner for “standard” products was based on IPsoft’s:
The first “official” IPsoft-powered AT&T Managed Service was built around Managed WAN Acceleration and launched officially in November 2008. AT&T and IPsoft have since collaborated to develop additional standard products, including Managed Unified Communications (UC/IPT, Contact Center), Dual-Mode Mobile Voice, LAN and WLAN, and Enterprise network services. AT&T also continues to use IPsoft as a preferred global solutions partner for a broad range of custom/one-off outsourcing solutions.