Telecommunications

The role of telecom providers and the world in which they operate have changed drastically in the last decade. Ten years ago, telecoms were primarily operating large, proprietary networks to deliver fixed-line phone service to homes and businesses. They have, since then, diversified their services exponentially and have a corresponding demand for connectivity. 

Many providers are still operating legacy networks with old-fashioned processes and tools and need to release capital and resource to develop the next generation of services. 

IPsoft’s automated services can adapt to match telecom IT environments’ constantly changing parameters. Our autonomic technology can actually script itself by watching engineers’ day-to-day activity, effectively automating the automation process. 

Our fraud management solutions and quality management solutions address high priority issues that impact revenues, profitability and customer retention.


Key Benefits

Fraud Management

IPsoft’s solution enables carriers to address False Answer Supervision (FAS), Premium Rate Fraud (IPRF) and Mobile Fraud. These are the three key issues impacting millions of users every day.

Improved Call Quality

Our call quality management solutions manage the entire calling experience for customers. It monitors and corrects call drops, high post dial delay, poor audio, and low connection rate-comprehensive QUES score.

Improved Network Availability

Proactive Monitoring determines and addresses symptoms before they become problems, impacting availability of critical business services.


Inspired by Great Minds

As Thomas Bayes showed probabilities should rationally change to account for new evidence.

IPsoft leverages Bayesian algorithms to classify events for one of the largest credit card companies supporting each credit card transaction.

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“IPsoft is one of the best at running data centers.”
Managing Director
Leading UK Telecom Provider