The telecommunications industry has been in a state of flux. Customer demand for new services has been impacted by technology and interoperability limitations. This has led to enormous challenges when attempting to deploy new services and adapt to rapidly changing customer needs.

The key challenge for telecom operations management software vendors is to develop robust applications that can perform varied network management operations in a changing, multi-vendor, multi-platform network. Service requirements for the telecom industry require many tools. No single supplier has the correct end-to-end tool set for the industry.

IPsoft has a proven methodology for helping telecom clients better manage evolving large business platforms utilizing IT-centric services. Our approach is designed to be professional but fast and effective, minimizing the time demands on client staff and operations. We use a small team of proven, experienced engineers to ensure both quality and efficiency, and start every engagement with an audit and review of existing technologies to enable us to advise on the best manner to engage.

IPsoft’s virtual engineer is a key differentiator in the telecom industry. It automates and learns from each telecom environment to provide exponentially faster response time and decision making, unmatched by a human engineer.

Services

  • Systems Configuration and Deployment
  • Systems Management and Monitoring
  • Network Configuration and Deployment
  • Network Management and Monitoring
  • Custom Development
  • Security Management
  • Backup Management
  • Database Management
  • Storage Management
  • Colocation

Benefits

  • Guaranteed outage detection and device remediation
  • Proactive detection and remediation of problems before they cause service outages
  • Lower operating expenses and TCO
  • Better performance and scalability
  • Exceptional customer service with 24 x 7 x 365 availability
  • Guaranteed response by expert engineers to incidents and problems not suited for IPsoft automation
  • Availability of custom development services for current and existing projects
  • Process enforcement, including complete ITIL v3 alignment

IPsoft solutions, which ensure fixed costs, allow our clients to confidently bolster service with guaranteed SLA’s and platform stability.

"IPsoft is one of the best at running data centers."
Managing Director, Leading UK Telecom Provider