NEW YORK, NY – IPsoft announced today it has achieved the Managed Services Master Certification from Cisco. This certification recognizes IPsoft’s investment in the managed service ITIL® processes, practices and tools necessary to provide high-quality managed services.
Additionally, IPsoft offers “white label” network operation services to Cisco partners, reflecting a broader capability and the ability to support partner to partner collaboration in the deployment of Cisco based managed services.
“IPsoft’s partnership with Cisco continues to grow and develop, and we are pleased that, after a year as a Managed Services Channel Partner, Cisco has recognized us with such a prestigious designation,” said Chetan Dube, IPsoft President and CEO. “Having been recognized as a ‘white label’ provider, we are now able to offer network operation services to Cisco partners on very advantageous terms. We are confident that our relationship with Cisco will continue to grow, and that our customers and partners will find our ITSM and BPM offerings very compelling.”
As a Cisco Managed Services Master Certified Partner, IPsoft has demonstrated the ability to deliver sophisticated solutions, met stringent requirements that reflect a depth of capabilities, and undergone an independent audit by an objective third-party auditor. IPsoft was also required to offer at least two managed services using the resources and procedures necessary to deploy, manage and support Cisco solutions.
“IPsoft’s investment in the Cisco Managed Services Master Certification ranks it among an elite group of channel partners with the resources to deploy, manage and support services for multiple technologies,” said Edison Peres, senior vice president of the worldwide channels go-to-market group at Cisco.
In addition, IPsoft has achieved Cisco Powered managed service designations in Cisco Powered Managed Security and Cisco Powered Managed Unified Communications.
Cisco Powered managed service designations acknowledge that a managed service provider has invested in industry-leading Cisco architectures and that its services have met the highest Cisco user-experience standards.
IPsoft is a global managed services provider of autonomic-based services. The company’s mission is to power the world through expert systems, and to that end IPsoft leverages self-learning, self-healing cognitive systems across IT Operations, Cloud Orchestration, Fraud Prevention (FAS) and Business Process Automation. The unique autonomic proposition effectively manages operations while reducing human error and providing enhanced service levels. Headquartered in New York City, IPsoft has operations in ten countries across North America, Europe and Asia Pacific supporting enterprise customers, service providers and telecommunications companies.