CHICAGO, ILLINOIS – One of North America’s leading providers of railcars and related freight car management services has selected IPsoft for IT infrastructure and operations management.
The railcar company owns and manages a fleet of more than 200,000 flat cars, boxcars and gondolas and supports many intermodal, automotive, metals and machinery, paper and forest and wind and energy industries.
“IPsoft will be managing enterprise environments in multiple mission-critical areas,” said Josh Langford, IPsoft’s Midwest Vice President of Sales. “Providing ongoing support for change management as well as continual service improvement for their entire infrastructure will help this company deliver greater value to their business while enhancing operational performance.”
Among other things, IPsoft is providing the company with:
IPsoft’s fully ITIL v3-aligned IT Service Management platform leverages automation to fully remediate 56 percent of all client incidents. IPsoft’s Virtual Engineers allow for autonomic diagnosis and remediation of common network and operating system problems.
IPsoft is a global managed services provider of autonomic-based services. The company’s mission is to power the world through expert systems, and to that end IPsoft leverages self-learning, self-healing cognitive systems across IT Operations, Cloud Orchestration, Fraud Prevention (FAS) and Business Process Automation. The unique autonomic proposition effectively manages operations while reducing human error and providing enhanced service levels. Headquartered in New York City, IPsoft has operations in ten countries across North America, Europe and Asia Pacific supporting enterprise customers, service providers and telecommunications companies.
Robert De Souza
Director of Marketing
robert.desouza@ipsoft.com
212-708-5707 (North America)
020 7070 5707 (Europe)
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