From left: Jeroen de Haas (IPsoft), Hans ten Hove (IPsoft), Patrick Spierings (BAM) and Jeroen Vrolijk (BAM).

AMSTERDAM, NETHERLANDS – IPsoft has assumed responsibility for the management of all crucial ICT-infrastructure of Royal BAM Group nv, a successful pan-European construction company.

Operating from remote locations and using its proprietary autonomics-based expert systems, IPsoft now helps to keep BAM Group’s Exchange environment (i.e. servers, applications and other components) running smoothly. Monitoring and event management of BAM ICT infrastructure, as well as database management functions, have largely been taken over by IPsoft’s autonomic systems. BAM decided to outsource these ICT management activities in order to use resources available within the company more efficiently and to realize greater synergies between various parts of its organization.

Patrick Spierings, Manager of ICT Services at Royal BAM Group, said: “Until recently, ICT was organized in a fairly decentralized manner within BAM. We have now started a step-by-step process of infrastructure centralization, beginning with the generic IT. We have chosen to outsource monitoring and basic support, plus other competencies which we don’t seek to invest in ourselves, or in which we lack sufficient in-house expertise. The speed with which our operating units can benefit from those high service levels offered by the use of autonomics, is one of our major reasons for choosing IPsoft. In addition, IPsoft enables us to assume a more proactive role towards the operating units. This gives our ICT organization more room for innovation and greater opportunities to create value for our internal customers.”

Hans ten Hove, Managing Director of IPsoft’s Benelux operations, said: “We are proud that BAM wants to use our experience with monitoring and managing international, large-scale, heterogeneous corporate IT infrastructures centered around IPcenter, our autonomics-based expert system. By realizing the highest possible availability of systems, 24x7, we will help BAM and its business units to be operational night and day, with the inclusion of IT at worksites for road construction, railway projects and other building activities. Full and timely access to e-mail, digitalized construction plans as well as other applications and data files is often of strategic importance. In addition, scalability of services and flexibility of operational expenditures in a fully transparent model, ensure a lower Total Cost of Ownership for BAM ICT Services.”