Business critical IT infrastructures require sophisticated monitoring and management. IPsoft maintains comprehensive SAS 70 Type II, PCI and IT Infrastructure Library (ITIL v3) validations and certifications. These third-party credentials validate that the people, processes and technology that we use to deliver our monitoring and management services are mature, based on industry best practices and vetted by accredited third-party auditors.

IPsoft's IT Operations practice delivers:

Automated Remediation

Automated remediation provides intelligent autonomic detection. Automation improves over time as it adapts to, and learns from, an environment.

Proactive Monitoring

IPsoft provides proactive monitoring, as opposed to reacting to alerts. This allows IPsoft to determine and address symptoms before they become problems, impacting availability of critical business services.

Robust Service Checks

IPsoft delivers extensive, robust and technically rich monitoring checks.

"IPsoft was more flexible than other providers. They would tweak their processes to work with us."
— Mark Burstein, Assistant Vice President, CareCentrix