IPsoft renews service agreement with Robeco Investment Management Inc.

NEW YORK, NY (January 6, 2009)

IPsoft Incorporated today announced that Robeco Investment Management Inc. has agreed to continue using IPsoft to provide it with comprehensive IT services.

The renewal marks the fifth year of IPsoft’s relationship with Robeco. Since its inception in 1998, IPsoft has maintained an unparalleled track record: the company has never lost a client to another vendor.

IPsoft is supplying Robeco with complete end-to-end system, network and database services, handling everything from physical hardware to major storage upgrades. Among other things, IPsoft is providing:

•    A fully-managed data center
•    Proactive equipment monitoring
•    System administration (Unix-Linux and Windows specific)
•    Database management
•    100 percent outage detection guarantee for systems
•    24/7 customer service
•    A mean time to respond in 15 minutes or less for all issues

Exceptional customer service is the key to IPsoft’s success. Engineers on three continents are available 24/7 to respond to client needs. But IPsoft strives to address issues before they cause disruptions, and automated processes resolve more than half of all client issues without human intervention.

About IPsoft

IPsoft is a global managed services company providing comprehensive support services to corporations worldwide. The company is headquartered in New York City, with offices in San Jose, CA; London; Frankfurt; Stockholm; Amsterdam and Bangalore. For more information, please contact IPsoft at 212-708-5500 or This e-mail address is being protected from spambots, you need JavaScript enabled to view it .