Hunter Douglas selects IPsoft for managed IP Telephony services

NEW YORK, NY (September 30, 2008)

Hunter Douglas, the manufacturer of custom-made window treatments, has selected IPsoft to manage its IP Telephony services.

IPsoft is handling Hunter Douglas’ entire IPT environment, including Cisco Call Manager servers, Cisco Unity voicemail, Cisco Contact Center Express and IP handsets. Among other things, IPsoft is:

•    Monitoring faults in voice and data networks in real time
•    Running transaction tests to check Cisco CallManager functions
•    Checking the availability and health of IP telephony equipment and applications
•    Conducting proactive server monitoring

Automated technology is the hallmark of IPsoft’s industry-leading service model, and a number of protocols are employed for proactive monitoring. The goal is to repair minor issues before they escalate into major problems.

For issues that cannot be resolved through automation alone, Hunter Douglas can depend on IPsoft’s skilled engineers. Network operations centers – in three continents – are staffed 24x7, 365 days a year.

MORE ABOUT IPSOFT
IPsoft is a global managed services company providing comprehensive support services to corporations worldwide. The company is headquartered in New York City, with offices in San Jose, CA; London; Frankfurt; Stockholm; Amsterdam and Bangalore.

For more information, please contact IPsoft at 212-708-5500 or This e-mail address is being protected from spambots, you need JavaScript enabled to view it .