Explore the future of outsourcing with IPsoft and a leading industry analyst

NEW YORK, NY (August 15, 2009)

IPsoft Inc. and Gartner Research will explore the next wave of IT outsourcing in a public launch event on September 15 at the Ritz-Carlton Battery Park Hotel in New York City.

The event – which will introduce IPsoft’s IPcenter v3 management platform – will feature a presentation of current research findings and interests related to the managed services industry by Eric Goodness, Senior Vice President of Gartner Research.

IPsoft CEO Chetan Dube will share his thoughts on the future of IT infrastructure management, and VP of Emerging Technologies Ergun Ekici will demonstrate IPcenter v3.

IPsoft’s new platform embodies these general principles:

· The new portal gives clients the same view of their managed environment as IPsoft’s engineers, answering the demand for greater transparency between service providers and customers.

· The new interface combines many different aspects of IT operations into one central view, reflecting the push toward consolidation in managed services. The integration of management tools allows data to flow seamlessly between applications, allowing engineers to quickly resolve complex problems.

· At the same time, IPcenter v3 also leverages the power of automation – the hallmark of IPsoft’s industry-leading service model. Instead of relying solely on labor and manual processes, IPsoft’s autonomic engineering resolves more than half of all client issues without human intervention beyond that required to maintain a standards-compliant audit trail.

· Now more than ever, businesses are turning to outsourcing to reduce costs, and IPcenter v3 has made ITSM even more efficient and cost-effective

· More businesses are seeking service compliant with ITIL v3, the set of concepts, policies and procedures for IT management. IPcenter v3 is based on ITIL v3’s alignment of IT service functions, tailored to meet clients’ individual business goals. In addition, the best practices models of Six Sigma and COBIT are built into the IPcenter toolset.

MORE ABOUT IPSOFT
IPsoft is a global managed services company providing comprehensive support services to corporations worldwide. The company is headquartered in New York City, with offices in San Jose, CA; London; Frankfurt; Stockholm; Amsterdam and Bangalore.

For more information, please contact IPsoft at 212-708-5500 or This e-mail address is being protected from spambots, you need JavaScript enabled to view it This e-mail address is being protected from spambots, you need JavaScript enabled to view it .