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NEW YORK ― IPsoft, the leading independent provider of autonomic IT services and technology, today announced that it has been included in the list of “Cool Vendors” in the Cool Vendors in IT Operations Management* report by Gartner.


“We are delighted to have been selected by Gartner for our innovative approach to controlling costs, improving service and managing risk in IT operations,” said Chetan Dube, president and CEO, IPsoft. “We believe Gartner has recognized the potential of advanced automation to help IT operations leaders drive down labor and personnel costs and free up human resources for more meaningful activities.”


The report identifies IPsoft’s unique differentiation in its approach to IT service management and its innovative use of expert systems and machine-learning concepts and applications, and recognizes the potential for expensive and well-qualified IT support staff to be freed up to do more innovative and improvement-related work.


Dube continued: “Our vision has been that the effective use of autonomics in service management will shorten resolution and execution times, improve consistency and service availability, and mitigate risks in IT infrastructure. We are excited to be delivering that vision to customers across the globe and are honored to have had this capability recognized by Gartner in this report.”


For more details on the report content, please email


*Gartner, Inc., Cool Vendors in IT Operations Management, 2013, Jeffrey M. Brooks, Patricia Adams, Ronni J. Colville, Milind Govekar, Jarod Greene, Will Cappelli, Tapati Bandopadhyay, April 18, 2013.
About IPsoft
IPsoft automates IT and business processes for enterprises across a wide range of industries. Through its portfolio of world leading autonomic and cognitive solutions it provides services that allow its clients to secure competitive advantage. Headquartered in New York City, IPsoft has offices in ten countries across the world and serves more than 500 of the world’s leading brands directly as well as more than half of the world’s largest IT services providers.