The day I met Amelia: the virtual assistant hoping to usher in the AI revolution

It was a bit of a surreal prospect. I was going to the Gherkin building in central London to meet Amelia – an artifical intelligence.

‘She’ is the brainchild of software company IPsoft, a firm founded by a mathematics professor from New York University that has spent the last 15 years dedicated to research into automative and cognitive technologies that reduce the need for human intervention in IT infrastructure management and other business processes.

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