Accenture has chosen an artificial intelligence-powered virtual agent called Amelia, to push cognitive machine learning towards businesses like banks and insurance companies.

Amelia, developed by IT automation provider IPsoft, is a self-learning cognitive agent you can actually talk with in natural language. In other words, she can hold a back and forth conversation and, as well as answering questions, she can manage processes for you. For instance, in banking, she could open up an account for you.

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