Over the last five years the shared service and outsourcing industry has seen a steep rise in interest and adoption of automation and more recently a growing interest in intelligent automation and cognitive solutions.

Shared Service & Outsourcing Week (SSOW) will be presented by The Shared Services and Outsourcing Network (SSON) March 6-9, in Orlando, Florida.


Join our master class

Ahead of SSOW, IPsoft will host an informational master class along with ISG.

IPsoft Digital Master Class: Workshop I
March 7, 2017, 10:45am – 1:00pm
How to Leverage a Digital Workforce in your Automation Journey

During this interactive session you will learn:

  • How to get from basic automation and RPA to cognitive solutions and machine learning
  • What digital labor is already achieving in enterprise companies
  • How digital labor is applying the science of human thought to create a human experience
  • The components of a successful cognitive strategy
Session Facilitators:

Jonathan Crane, CCO, IPsoft
Patrick Marlow, Solutions Architect, IPsoft
Scott Furlong, Partner, ISG

To book your place at the master class, please fill out the form below.


Organize a meeting with IPsoft onsite

We welcome the opportunity to speak with you individually. We’d like to hear your thoughts on digital labor as it pertains to your business. In our meeting we will be able to share with you where Amelia, IPsoft’s virtual agent, is already deployed in industries and roles that may align with your own.

If you wish to schedule a meeting with us onsite, please fill out the form below and a member of our team will help schedule a time and place onsite.


Drop by our booth

You can also meet us at booth 117/119 where we will be showcasing how Amelia, our virtual agent, can solve a number of help desk inquiries including an invoice inquiry, an employee expense request and a sick leave issue.


More about digital labor

In the meantime, if you wish to explore digital labor a little more, here are some links we hope you’ll find useful:

We look forward to seeing you at the event.