June 20 – 21, New York, US

IPsoft is looking forward to joining Forrester’s CXNYC 2017 conference to showcase the latest in AI and cognitive technology. We look forward to discussing how our virtual agent, Amelia, is helping to deliver great customer experiences across multiple industries. We hope to see you there.


Join Our Plenary Session

On Wednesday June 21st at approximately 2:45 IPsoft will be hosting a plenary session during Part Six: CX Futurology. We welcome everybody to join us.

Drive Better CX With AI To Give Your Customers What They Want

Speaking: Edwin Van Bommel, Chief Cognitive Officer, IPsoft

CX (Customer Experience) should be driven by what the customer wants and not by the technology you have at hand. So, are current technologies providing a positive experience? Cognitive technologies are changing the face of CX; the AI revolution has begun. We take a look at what makes a positive customer experience and how technology can provide the answer. Witness a rare glimpse inside the brain of Amelia, one of the most cognitively advanced virtual agents ever created to improve CX for any business.


Organize an onsite meeting with IPsoft

We welcome the opportunity to speak with you individually. We’d like to hear your thoughts on digital labor as it pertains to your business. In our meeting we will be able to share with you in what industries and roles Amelia, IPsoft’s virtual agent, is already deployed in and see if they may align with your own.
If you wish to schedule a meeting with us, please fill out the form below and a member of our team will help schedule a time and place onsite.


Drop by our booth

You can also meet us at Booth 21 where we will be showcasing how Amelia, our virtual agent, can provide enhanced customer experiences as we demo her new interface.


More about digital labor

In the meantime, if you wish to explore digital labor a little more, here are some links we hope you’ll find useful:

We look forward to seeing you at the event.