Some banks are experimenting with virtual assistants that, going beyond the routine tasks they perform today, could offer investment advice or make mortgage loans 24/7. But will they ever be able to talk a nervous client through a market crash?

Bryan Yurcan of American Banker describes how banks are looking to virtual assistants to be all-in-one bankers, highlighting the big plans Nordnet CEO Peter Dahlgren has for Amelia.


Read the post from American Banker