Visit IPsoft to start a conversation with Amelia and reimagine your IT and business processes
When: Monday, Nov 6, 18:00
Where: Convent Dels Angels, Barcelona
In the magnificent setting of the Convent dels Angels we will take time to look at how AI and the adoption of a digital workforce is transforming business and IT.
- IPsoft’s CEO, Chetan Dube will announce a revolutionary new model for enterprise services by revealing IPsoft’s 1DeskTM platform.
- Gerson Benker, Vice President of IT at Carestream Health, will discuss Carestream’s integration of 1DeskTM as a comprehensive workplace solution.
We are also delighted to have three clients joining us on stage to share the story of how Amelia is shaping their AI journey:
- Philippe Denis, Chief Digital Officer, BNP Paribas Securities Services,
- Peter Dahlgren, CEO of Nordnet
- Nicolas Moch, Head of Information, Strategy and Architecture, SEB
This event will be followed by a networking dinner reception.
Meet Amelia at IPsoft’s Booth
When: All Week
Where: Booth 607
With Amelia on your team, you have the opportunity to transform customer experience, increasing satisfaction for your existing customers and attracting a new population of customers more efficiently than ever. Our team of experts will be sharing best practice insights for AI mobilization and taking you behind the scenes of Amelia’s brain. Learn more about:
- Integrating Amelia with your human teams
- The differences between virtual customer assistants and chatbots
- Setting up a Cognitive Center of Excellence in your organization
- How Amelia is transforming customer experience across industries
In the exhibit space, you’ll be able to step into the customer’s shoes and have your own conversation with Amelia in demonstrations of everyday interactions.
The new frontier of Business and IT Operations: 1DeskTM
When: Tuesday, Nov 7, 10:00 – 10:45
Where: Sagrada Familia Room, AC Forum
End-to-end automated operations are here. How will this transformation impact IT leadership and organization models? How will these efficiencies be realized? Through Digital Labour, IPsoft is ushering in the future platform for enterprise services. Its name is 1DeskTM. Combining both cognitive and autonomic technology, this breakthrough architecture enables the convergence of IT and business processes into a single, seamless operations engine for the AI era.
Joining IPsoft onstage will be Gerson Benker of Carestream Health to discuss the various considerations his team took in the decision to integrate 1DeskTM.
Teaching AI to Support Your Business with Amelia
When: Wednesday, Nov 8, 12:40 – 13:00
Where: Stage 1, ITxpo Hall
How does one go about training a digital employee? Learn about steps your organization will walk through in order to teach Amelia a new role. Watch her learn in real-time and hear how to create an ongoing training program that will make her your team’s top performer.
Johan Toll, Executive Director of Transformations, IPsoft, will be presenting.