With more than 20 years of success in the Latin American market, Mc Luhan Consulting has a deep appreciation of the concern, problems, future goals and aspirations of Latin American companies. As consulting specialists in omni-channel strategies we know what it takes to create the best customer experience in this region. Mc Luhan recognizes that Amelia will open a whole new world of opportunities. Not only will this be the case because of the remarkable efficiencies delivered and increases in speed to serve, but also because it creates the possibility for establishing better services across communication channels. Without Amelia this would be enormously complex, if not impossible to manage. Together with Amelia, we will be able to bring LATAM companies closer to the cutting edge of innovation and help them to achieve new levels of employee and customer engagement.