NEW YORK, Nov. 1, 2017 ― IPsoft, the leader for AI in the enterprise, will highlight Amelia, the industry-leading cognitive virtual agent, and debut 1Desk, a new platform that leverages digital labor to deliver speed and intelligence to IT and business users, during the Gartner Symposium/ITxpo in Barcelona, Spain, from November 5th-9th.

During the five-day event, IPsoft will lead the discussion on AI and provide insights into how organizations can leverage its products and technologies to transform their IT operations at scale. The annual Gartner event attracts thousands of business technology developers, C-level executives and industry experts to discuss new, cutting-edge solutions as well as the future state of IT operations.

IPsoft will have a significant presence at Gartner Symposium/ITxpo, one of the year’s premier tech and business conferences in Europe. Those attending the event will have the opportunity to take part in some of IPsoft’s informational sessions on the rise of the Digital Workforce, participate in demonstrations of Amelia’s unique cognitive capabilities, and be introduced to introduce 1Desk, a revolutionary new IT and business platform.

At the culmination of the Symposium’s first full day of activities on Monday, Nov. 6th, IPsoft will host an AI Innovator’s Evening at the Convent Dels Angels to offer guests a comprehensive look into the rapidly evolving state of IT operations and how AI will play a fundamental role in the way enterprises remain competitive going forward. Presentations from leaders of three major European banks will provide insights gained from their pioneering AI transformations.

The following day, Tuesday, Nov. 7, IPsoft CEO and President Chetan Dube will formally debut 1Desk in a major presentation at 10am in the Sagrada Familia Room, AC Forum, alongside Carestream Health executive Gerson Benker, who will share his perspective on the potential opportunities for AI-enabled business transformation that 1Desk represents.

“Every year we look forward to presenting at Gartner’s Symposium/ITxpo, and connecting with European market leaders on the latest advances in digital labor and the manner in which IPsoft is leading this rapidly-evolving space,” Dube said. “This event always provides a great opportunity to directly interact with attendees and provide IT decision-makers with a glimpse of what day-to-day IT operations will look like in the not-so-distant future.”

In addition to 1Desk’s debut, Symposium attendees can also get up close and personal with Amelia in IPsoft’s show floor booth (#607) to view presentations and demonstrations on integrating Amelia with their human teams for a true Digital Workforce, learning the differences between virtual customer assistants like Amelia and chatbots, establishing a Cognitive Center of Excellence in their organization, and transforming customer experience in various industries such as banking and healthcare.

More information about IPsoft’s presence and activities at Gartner Symposium/ITxpo Barcelona can be found here.

About IPsoft
IPsoft automates IT and business processes for enterprises across a wide range of industries by deploying digital labor. Through its portfolio of world leading autonomic and cognitive solutions, IPsoft provides services that allow its clients to secure competitive advantage. Headquartered in New York City, IPsoft has 16 offices in 13 countries across the world and serves more than 500 of the world’s leading brands directly as well as more than half of the world’s largest IT services providers.


Marie Angselius Schönbeck, +1 737 247 3101
Global Head PR
[email protected]