Author George Anadiotis asks readers to imagine all enterprise functions automated by software and performed through a single point of access, which happens to be a virtual agent with cognitive capabilities. With the introduction of 1Desk, that vision of the entire stack of enterprise software being streamlined through Amelia has become a reality. ZDNet sat with CEO Chetan Dube to discuss the impact these artificially intelligent products will have on businesses and society, and why IPsoft is separated from the crowded field.

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