Welcome to Amelia City from IPsoft on Vimeo.

Two initiatives showcase Amelia’s innovative work as a digital colleague in banking, insurance, healthcare and other industries

NEW YORK, June 18, 2018 — IPsoft, the leader in Enterprise AI, today announced the launch of Amelia City, an interactive, Artificial Intelligence (AI) laboratory that will showcase the evolution of AI, along with the launch of the industry’s first available marketplace for off-the-shelf AI solutions specifically designed for the banking, telecom, hospitality, insurance and healthcare industries, among others.

Amelia is the world’s most human AI platform, capable of transforming entire processes at scale — from intelligent front-office conversations to back-office execution. With Amelia’s extensive experience and established track record of delivering ROI (Return on Investment) at many Fortune 500 companies, the Amelia Marketplace is a first-of-its-kind forum for procuring state-of-the-art AI solutions for any business or government organization.

All Amelia Marketplace solutions can be experienced at Amelia City, which spans the entire 20th floor at IPsoft’s New York City headquarters. Amelia City will demonstrate how Amelia — through automation, cognitive and emotional intelligence, and machine learning — is benefiting enterprises and consumers alike. Guests will be able to interact with Amelia and experience how she transforms businesses as a digital colleague.

We have developed an amazing setting for people to experience Artificial Intelligence and see for themselves how it will be contributing to and changing business operations as well as how consumers will interact with technology.

— Chetan Dube, CEO, IPsoft

Amelia City, IPsoft's interactive, Artificial Intelligence (AI) laboratory“We are proud to launch the first marketplace for advanced AI-solutions and with that, the opening of Amelia City,” said Chetan Dube, CEO, IPsoft. “We have developed an amazing setting for people to experience Artificial Intelligence and see for themselves how it will be contributing to and changing business operations as well as how consumers will interact with technology. The Fourth Industrial Revolution is well underway, and Amelia is leading the charge. Amelia City will show everyone how.”

Amelia Marketplace has industry-specific roles for banking, insurance and healthcare, as well as functional cross-industry roles for IT, Finance and Human Resources. Amelia comes pre-trained  to fulfill various roles and can learn additional skills as needed. As a digital colleague, Amelia  can be customized to a client’s specifications for look and feel. She can handle end-to-end processes such as processing payments or providing insurance quotes, while providing high-quality customer experiences.

More information on Amelia’s ability to deliver ROI at scale and how she learns specific industry roles can be accessed through the Amelia Marketplace.

Members of the media who wish to tour Amelia City and experience how AI is changing how people interact with businesses and each other may request an appointment by contacting ipsoftus@teamlewis.com.

About IPsoft

IPsoft is the world leader in Enterprise AI and the home of Amelia, the industry’s most-human digital AI colleague. Amelia’s ability to learn, interact and improve over time makes her the market’s only AI that can fully understand user needs and intentions. Amelia can be trained to recognize words and phrases in more than 100 languages. She delivers real-life business benefits including lower operating costs, higher customer satisfaction and increased employee productivity. IPsoft was the first company to launch an end-to-end digital platform, 1Desk, to deliver shared enterprise services. By connecting front-office conversations to back-end systems, IPsoft automates business processes that serve employees, customers and citizens, resulting in rapid resolutions, satisfied users and substantial organizational savings.

Headquartered in New York City, IPsoft has offices in 13 countries and serves more than 550 of the world’s leading brands directly, including more than half of the world’s largest IT services providers.

Contact

Marie Angselius
Global Head of Public Relations, IPsoft
Phone: +1 737 247 3101 (US); +46 (0) 709 405 837 (EU)
Email: Marie.Angselius@ipsoft.com