Deploying an AI system can be a complex process. Determining the technical, cultural and philosophical approaches to building out your AI initiative is crucial to any organization. This was the theme of a panel discussion at this year’s Digital Workforce Summit moderated by IPsoft Chief Commercial Officer Jonathan Crane with Allstate’s head of AI Technology Strategy Matthew Tate; PwC CIO Jon Eisenstein; and Fannie Mae VP of Digital Workforce and Platform Solutions Dawn Damico.

The panel had a wide-ranging discussion about the surprises that emerged from their AI and how each organization addressed them. The conversation also focused on the kinds of training that companies need to employ when starting an AI implementation. The panel recommends starting off with a simple project, such as robotic process automation (RPA), to give employees a basic overview of how automation can improve business processes.

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