If the concept of Artificial Intelligence (AI) is new to you, you probably don’t think of AI as a key part of a hybrid workforce driven by human creativity. Instead, you’ve probably conjured up notions of killer robots and mass unemployment. In reality, AI will serve as a complementary digital employee that can make human tasks easier, eliminate repetition and provide information to workers faster than a search query.

Training Industry has posted a thought-provoking article on the subject, which includes commentary from IPsoft’s Tracey Robinson, Director of Cognitive Implementation for Amelia. In the article, Tracey examines the many ways IPsoft clients across different industries employ Amelia to improve human productivity and efficiency.

“I’ve seen the ways in which organizations have changed in their own business to incorporate digital employees, which is also a testament to the fact that this type of technology is becoming embedded within the way in which we work and the way we will definitely be working in the future,” Tracey tells Training Industry.

To hear more from Tracey, be sure to read the full article.

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