IPsoft Digital Workforce SummitRather than react to changes in an environment, IT teams can use 1Desk and IPcenter to automatically monitor and resolve issues before they become major problems. This was the focus of a conversation led by Andrew Belzile, Program Manager at CGI, during the annual Digital Workforce Summit.At this year’s Digital Workforce Summit (DWS), two representatives from the global IT security and outsourcing company Unisys took to the stage to talk about the company’s ongoing partnership with IPsoft. Mickey Davis, Global Vice President of Managed Workplace Services, and Tom Adams, Director of  Digital Workplace Services, discussed some of the challenges the company encountered in the IT service desk space, and how they transformed their clients’ businesses by marrying Unisys’ solutions with our industry-leading cognitive agent, Amelia.

Watch this video to hear more about how Unisys and IPsoft are reinventing IT operations together.

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