IPsoft is proud to partner with an array of companies, organizations and executives to implement beneficial use cases with our solutions. In a recent profile of Julia Aymonier, Chief Digital Officer of École Hôtelière de Lausanne (EHL), IDG Connect traces Aymonier’s IT background, her current responsibilities at EHL and the work she’s done with Amelia.
EHL is the world’s most prestigious hospitality management school based in Switzerland. The school has deployed Amelia as a digital concierge to help students learn about and book school tours. Amelia supports the EHL admission process by serving as the first point of contact for prospective students. EHL wanted to provide on-demand information access at all times and without requiring workers to answer the same questions repeatedly. Additionally, Amelia helps manage guest Wi-Fi access and reset student passwords.
“As my mandate is now digitalisation, we will be working on continuing the development of our digital co-worker, IPsoft’s Amelia, who is an AI-empowered virtual assistant,” Aymonier told IDG Connect. “We will also be looking at RPA (robotic process automation), facial and image recognition as well as predictive analysis using machine learning. The continuation of VR in the classrooms will see us looking to produce more courses using this technology as well as producing learning materials using AR and MR (augmented and mixed reality).”
To read more about Aymonier’s role at the helm of EHL’s digital operation, be sure to read the IDG Connect post in its entirety here.