NHS Digital wanted to make it easier for users to research and access published NHS health data. To achieve that, the agency partnered with IPsoft to provide users with their own data concierge whom they call ViDA (or Virtual Digital Assistant).

ViDA is an always-on conversational agent based on our industry-leading digital colleague, Amelia. Users simply tell ViDA what information they are attempting to locate using everyday language, and ViDA can take it from there. You can read more about the project in detail here from our Cognitive Project Lead for UK Healthcare, David King.

We collaborated with NHS Digital to produce a short video demonstrating how to use ViDA, which you can view below. ViDA is currently in beta and can be accessed from your browser.


New call-to-action