A recent Forbes article examined the impact of Artificial Intelligence (AI) on the Global Health Initiative (GHI) in developing nations spearheaded by Ada, a global health company founded by doctors, scientists and industry pioneers to create new healthcare possibilities. The GHI, which is focused on improving the availability and delivery of primary care in underserved global populations, recently launched the Swahili version of its symptom-checking app, Ada Health. More than 100 million Swahili speakers, which are primarily located in Tanzania, Kenya, and Uganda, will be able to chat with a virtual agent within the app to find health advice.

The article analyzes cognitive technology’s impact on a populace that faces many healthcare challenges. The author spoke with Dr. Vincent Grasso, IPsoft’s Global Practice Lead in Healthcare and Life Sciences, about the app and what it could mean for the Swahili-speaking population.

Dr. Grasso, who has taught telemedicine and laparoscopic surgery in Uganda, argues for a more wide-ranging approach to solving the healthcare issues facing populations such as the one referenced in the piece.

“In general, applications providing diagnostic support, such as that provided by Ada Health, certainly meet the clinical demands of the East African market. These demands are driven by a shortage of clinical professionals distributed relevant to populations. However, in my opinion, apps such as Ada need to be part of a comprehensive digital and clinical ecosystem that utilizes other assets,” Grasso says.

IPsoft is an aggressive proponent of AI usage within the healthcare industry, while also acknowledging the crucial role that in-person, doctor-to-patient communication plays in positive medical outcomes. In the past, we’ve written about the importance of conversation in addressing healthcare needs via the use of AI. As Dr. Grasso notes, the more substantive the digital and clinical ecosystem provided to patients, the better the outcomes.

For more on Dr. Grasso and Ada Health, be sure to read the Forbes article in its entirety here.

New call-to-action