• IPsoft
  • Industries

Industries

Hire Amelia as a digital colleague and put her AI capabilities to work. Learn more about Amelia’s ability to deliver ROI at scale, and how to train her for specific industry roles.

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Amelia comes pre-trained with a wide array of industry knowledge, so that your enterprise can hit the ground running.

Banking

In today’s digital-first world, customers want to manage their financial affairs from any location, no matter what day or time. Amelia’s ubiquitous, multi-channel availability, scaling capability and humanlike interface make her a strategic component to any financial institution’s customer service strategy.


Insurance

Insurance is an evolving and complex industry, and customers want information and transactions delivered with a limited amount of hassle. Amelia can integrate with your company’s systems to securely provide customers with services any time day or night, through a multitude of channels.


Healthcare

The healthcare industry is struggling with a variety of issues: the need to care for an increasingly aging population, overworked providers and caregivers, workforce shortages, and the need to control overall costs. Fortunately, advances in AI functionality are being designed into healthcare workflows to address these challenges in new and innovative ways.


Amelia as Your Vertical Specialist

Amelia can handle multiple roles across diverse industries. Many of our clients work with us to train her on a variety of customer-facing, transactional and support tasks. Many also have developed their own in-house AI expertise to manage Amelia as part of their company’s hybrid workforce.

advertising

Advertising

With Amelia as a digital colleague, advertisers can connect with consumers and make ads more interactive and personalized.

automotive

Automotive

With Amelia’s secure back-end integrations, Amelia can connect automotive suppliers with their customers around the world at any time of day.

telecom

Telecom

Telecoms can hire Amelia for consumer-facing roles, resolving customer issues and freeing up human colleagues to handle more complex projects.

government

Government

Public agencies leverage technology to stay connected with their constituents. Amelia connects people and employees to government information and services through an intuitive natural-language interface.

education

Education

In a digital-first world, students want to manage their educational needs across all types of channels. Amelia helps them connect to their schools and institutions through phone, web, mobile, and even smart speakers.

gaming

Gaming

Amelia quickly resolves gamers customer service needs, and she can be trained by gaming companies to root-out fraud using her advanced analytics.

oil-and-gas

Oil & Gas

Amelia can help Oil & Gas customers navigate product databases, and deliver general inquiries about business processes using her natural language and understanding.

high-tech

High Tech

High-Tech customers need intelligent and integrated solutions to streamline workflows and enhance customer experiences. Amelia can provide a front-end interface and the back-end integration companies need for their support operations.

utilities

Utilities

Amelia can decrease costs and improve productivity for public and private utilities with employee support on internal processes, and customer service for providing meter readings and outage information.

administrative

Administrative Services

Amelia’s advanced workflow and automation capabilities streamline routine administrative processes such as finance and human resources, instantly connecting employees with the information and business procedures they need.

mining

Mining

Amelia’s advanced training and multi-channel abilities can help mining companies improve productivity and overall operations by connecting employees to the information they need, whether from an office or at a job site.

chemicals

Chemicals

With her advanced automation and workflow abilities, Amelia could be used by chemical companies for preventive maintenance and asset management, preventing equipment failures and handing administrative tasks.

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