Healthcare

Meet Amelia, your Digital Colleague. She can enhance patient satisfaction, decrease operational costs and improve clinical outcomes.

Improving healthcare for patients, providers and caregivers

The decentralization of healthcare delivery is gaining momentum across many stakeholders, including physician house calls, visiting nurse services, home-based physical therapy, teleconsultation, and others. Amelia provides natural language conversational support and 24/7 connectivity to systems of record across the entire delivery continuum.

Better Patient Outcomes

For patients, Amelia can deliver high-quality information and services related to provider appointments and care regimens.

Improved Provider Experiences

Amelia can free providers and caregivers from the burden of administrative duties by taking on tasks like appointment scheduling, provider referrals and workforce scheduling.

Amelia’s Healthcare Abilities

Appointment Management

Amelia helps patients and providers find each other whenever necessary. She’s able to:

  • Book and schedule appointments and procedures
  • Provide pre-consultation and preoperative screenings
  • Manage questionnaires, preauthorizations, and information exchange

Test Management

Amelia can help patients better understand treatment plans, scheduled tests and test results. She can:

  • Provide patients with control over when they schedule medical tests
  • Track test dates and results including blood work and radiology-based test results
  • Help patients understand a provider’s interpretation of test results

Homecare Services

Amelia can enhance and expedite communication between physicians, nursing staff, patients and their caregivers by:

  • Giving patients the ability to share medical device readings such as blood pressure, pulse rate and others from home
  • Providing patients support for the proper and timely usage of their medical devices
  • Engaging with patients in support conversations about their current medical condition
  • Enhancing care plan and discharge communications between various hospital departments

Healthcare Challenges

Meet Amelia, Your Digital Insurance Benefits Agent

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Let Amelia Assist With Pre- and Post- Surgery Planning

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Meet Amelia, Your Benefits Management Expert

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Connect With an Amelia Expert Today

Are you ready to use automation and cognitive technology to lower costs, improve productivity and grow your business? IPsoft can help you plan a solutions roadmap tailored to your goals. Click on Contact Us, enter your contact information, and a team member will reach out within 24 hours.

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