Healthcare

Meet Amelia, your digital colleague. She can improve patient experiences, augment healthcare workforces, and save on operational costs

Improving healthcare for patients, providers and caregivers

Healthcare is a complex industry that touches multiple audiences and organizations. Amelia can provide critical information and services for health insurers, providers and caregivers, and hospital and care organizations.

Better Patient Outcomes

For patients, Amelia can deliver high-quality information and services related to provider appointments and care regimens.

Improved Provider Experiences

Amelia can free providers and caregivers from the burden of administrative duties by taking on tasks like appointment scheduling, provider referrals, and workforce scheduling.

Amelia’s Healthcare Abilities

Appointment Management

Amelia helps patients and providers find each other whenever necessary. She’s able to:

  • Book and schedule appointments and procedures
  • Provide pre-consultation and preoperative screenings
  • Manage questionnaires, preauthorizations, and information exchange

Prescription Management

Amelia helps patients, providers, and pharmacies manage medicine distribution. She can

  • Assist patients with ordering and delivery of prescribed medications
  • Facilitate information exchange between doctors and pharmacies
  • Verify changes to doses and types of medicine

Test Management

She can help patients better understand treatment plans, scheduled tests, and test results. She can:

  • Provide patients with control over when they schedule medical tests
  • Track test dates and results including blood work and radiology-based test results
  • Help patients understand a provider’s interpretation of test results

Homecare Services

She can enhance and expedite communication between physicians, nursing staff, patients, and their care-givers by:

  • Giving patients the ability to share medical device readings such as blood pressure, pulse rate, and others from home
  • Providing patients support for the proper and timely usage of their medical devices
  • Engaging with patients in support conversations about their current medical condition
  • Enhancing care plan and discharge communications between various hospital departments

Healthcare Roles

Amelia is built for all areas of healthcare

Insurance Benefits

Insurance Benefits
Care Navigation

Care Navigation
Operations Assistant (Patient)

Operations Assistant (Patient)
Operations Assistant (Staff)

Operations Assistant (Staff)

How much more interesting would it be if [patients] could call Amelia and have a dialog and have a conversation about their health? Again, [patients could access Amelia] 24/7 and have that information passed to the anesthesiologist. Then there's the part of the post-procedure. Pain management, outcome management. Have Amelia 24/7 talk to our patients about pain management or their outcomes. Get that information to the right practitioner and at the right time. There are so many things we can do.

Russ Esposito, the Chief Information Officer of the North American Partners in Anesthesia (NAPA)

If it’s not a moment that matters to somebody that requires human empathy or a task that needs human critical thinking, why not automate?

Deloitte Principal Owner John Brownridge

Healthcare Use Cases

Meet Amelia, Your Digital Insurance Benefits Agent

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Let Amelia Assist With Pre- and Post- Surgery Planning

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Meet Amelia, Your Benefits Management Expert

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Learn More About Amelia

Amelia is transforming businesses around the world, providing massive ROI at scale and superior customer experiences while reducing risk. She can do the same for yours.

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