Improving healthcare for patients, providers and caregivers
Healthcare is a complex industry that touches multiple audiences and organizations. Amelia can provide critical information and services for health insurers, providers and caregivers, and hospital and care organizations.
Better Patient Outcomes
For patients, Amelia can deliver high-quality information and services related to provider appointments and care regimens.
Improved Provider Experiences
Amelia can free providers and caregivers from the burden of administrative duties by taking on tasks like appointment scheduling, provider referrals, and workforce scheduling.
Amelia’s Healthcare Abilities
Amelia helps patients and providers find each other whenever necessary. She’s able to:
Book and schedule appointments and procedures
Provide pre-consultation and preoperative screenings
Manage questionnaires, preauthorizations, and information exchange
Amelia helps patients, providers, and pharmacies manage medicine distribution. She can
Assist patients with ordering and delivery of prescribed medications
Facilitate information exchange between doctors and pharmacies
Verify changes to doses and types of medicine
She can help patients better understand treatment plans, scheduled tests, and test results. She can:
Provide patients with control over when they schedule medical tests
Track test dates and results including blood work and radiology-based test results
Help patients understand a provider’s interpretation of test results
She can enhance and expedite communication between physicians, nursing staff, patients, and their care-givers by:
Giving patients the ability to share medical device readings such as blood pressure, pulse rate, and others from home
Providing patients support for the proper and timely usage of their medical devices
Engaging with patients in support conversations about their current medical condition
Enhancing care plan and discharge communications between various hospital departments
How much more interesting would it be if [patients] could call Amelia and have a dialog and have a conversation about their health? Again, [patients could access Amelia] 24/7 and have that information passed to the anesthesiologist. Then there's the part of the post-procedure. Pain management, outcome management. Have Amelia 24/7 talk to our patients about pain management or their outcomes. Get that information to the right practitioner and at the right time. There are so many things we can do.
If it’s not a moment that matters to somebody that requires human empathy or a task that needs human critical thinking, why not automate?