IPsoft is a global leader in AI-powered automation
We specialize in “Autonomics” technology applied to IT operations. Our expert system, called IPcenter, creates and controls “Virtual Engineers” that perform end-to-end operational processes across all IT stacks: servers, mainframes, storage, networks, virtualized environments, help desks, EUC, and applications operations
IPcenter Features
IPsoft stands out due to its unique blend of expert systems and expert staff. Both elements combine to bring breakthrough solutions and services to market that transform business models
Focused on business outcomes
IPsoft enables outcomesfor customers through its autonomic and cognitive solutions. Our “virtual engineers and agents” can be scaled at no extra cost to meet any required business volume. Theydeliver high performance and predictable service everyday.
Cost Savings & Stability
IPsoft delivers consistent Total Cost of Ownership reductions averaging over 30 percent. IPsoft ensures that its service costs to customers are stable and delivered at a flat monthly recurring value with little to no variable component.
Flexible Pricing Model
IPsoft offers a number of different pricing models. For IT operations these include a fixed monthly fee for specified infrastructure, customized tiered pricing, or utility models of pricing (per port pricing) for specialized infrastructure such as IP Telephony
Faster Response & Resolution Times
IPsoft is a company founded by a mathematician and based on mathematics. We scientifically measure our successes and offer industry leading mean times of less than 6 minutes on all service transactions. We enforce strict service level agreements with meaningful financial penalties.
Consistent Execution
Manual processes are prone to human error. Even reasonably redundant manual tasks suffer an error rate approaching 10 percent. The automated error rate is near 0 percent.
Highly Advanced Monitoring Capabilities
Our IT infrastructure solution allows customers to detect problems before they become outages. Customers receive comprehensive monitoring information covering more than 10,000 possible characteristics vital to their infrastructure.