Customer Incidents Addressed Without Human Intervention

Imagine sourcing labor instantly from the cloud. Imagine training staff in less time than it takes to make a coffee. Imagine manning help desks with agents who can communicate in more than 20 languages.

Meet Amelia.


IPsoft has acquired Swedish IT professional services firm ab1 Group AB to support rapid growth in the Nordics.

The extended capabilities will enable IPsoft to capitalize on the high regional demand for implementation of its autonomic platform, IPcenter. 

  • Amelia Launch Webcast

    On December 4, IPsoft introduced Amelia, the first cognitive agent to interact like a human, to a gathering of senior executives in New York. Our panel of speakers shared their insights around the future impact of cognitive technology. The webcast is now available.