Customer Incidents Addressed Without Human Intervention
Amelia

Imagine sourcing labor instantly from the cloud. Imagine training staff in less time than it takes to make a coffee. Imagine manning help desks with agents who can communicate in more than 20 languages.

Meet Amelia.

Partnerships

A strategic move in the market.

Accenture incorporates IPsoft’s technology into its IT Services Delivery to help clients transform the efficiency of their operations.

  • Amelia Launch Webcast

    On December 4, IPsoft introduced Amelia, the first cognitive agent to interact like a human, to a gathering of senior executives in New York. Our excellent panel of speakers shared their insights around the future impact of cognitive technology. The webcast is now available.

  • Gartner's Report

    Autonomic technologies are a game-changer for IT services.

    IPsoft’s autonomic and cognitive platform is recognized in Gartner’s report examining a future trend to managed services underpinned by autonomic technology.