IBM's Dynamic Automation offering utilises IPcenter to improve service quality and cost efficiency in server management. IPcenter is being rolled out into the service globally. It allows service managers and engineers to focus on more complex and value add activities.
Experience shows dramatic results achieved by IPcenter in reduced mean-times to resolve server incidents and consequent reductions in incident escalation.
- Danny Williams, IBM Chief Innovation Officer, Global Technology Services UK&I
According to Dr. Tom Reuner, Managing Director, Research, HfS Research, “IPsoft is strongly positioned across in HfS’ Intelligent Automation Continuum spanning both the Autonomics Platforms and Cognitive Computing categories that make up the Continuum towards true artificial intelligence."
- HfS Autonomics Premier League Table December 2015
IPsoft has been a Cisco Managed Services Channel partner since 2008. IPsoft offers “white label” network operation services to Cisco partners, reflecting a broader capability and the ability to support partner to partner collaboration in the deployment of Cisco based managed services.
Since 2014 Arvato Systems Business Services has embedded IPcenter into its delivery platform providing IT services to organizations across Europe.
Unlike other platforms we have seen, IPcenter takes automation to a new level in terms of being able to drive a transformation in cost and quality of services for users.
- Uwe Kolk, Managing Director, Arvato Systems Busine
Accenture is using IPsoft’s technology to enhance the automation of infrastructure operations across compute, network and storage devices to help minimize manual intervention and improve service quality. Accenture is integrating Amelia within its portfolio services.
Incorporating cognitive autonomic technology from IPsoft into our IT Services delivery drives a degree of innovation and improvement that is not possible with other tools.
- Paul Daugherty, Chief Technology Officer, Accenture