Imagine sourcing labor instantly from the cloud. Imagine training staff in less time than it takes to make a coffee. Imagine manning help desks with agents who can communicate in more than 20 languages.
IPsoft has acquired Swedish IT professional services firm ab1 Group AB to support rapid growth in the Nordics.
The extended capabilities will enable IPsoft to capitalize on the high regional demand for implementation of its autonomic platform, IPcenter.
On December 4, IPsoft introduced Amelia, the first cognitive agent to interact like a human, to a gathering of senior executives in New York. Our panel of speakers shared their insights around the future impact of cognitive technology. The webcast is now available.
Optimizing operations is critical for Oil and Gas industries.
At the CIO Oil & Gas Summit US in June, IPsoft will share insights on how automation can transform the efficiency and stability of IT operations.
As automation develops into cognitive support we stand at the edge of a new era: the era of the digital workforce.
IT operations is shifting rapidly to a new model populated by virtual engineers. Other business processes will soon follow suit, embracing virtual agents.