Director of Marketing
US: +1 212 708 5521
UK: +44 (0) 7917 678 709
Director of Analyst Relations
US: +1 212 708 5518
IPsoft Launches Amelia Mobile Application
Expands User Experience and Access to Artificial Intelligence New York: October 18, 2016 – IPsoft announced today the launch of an Amelia mobile application for iPhone and Android devices. The mobile version of IPsoft’s Amelia cognitive agent will enable companies globally to provide a cross-channel customer service experience to their end users. Today’s consumers operate in a multi-platform world where they require a consistent experience across all channels. Across all industries revenues derived through mobile channels continues to increase with financial services leading the way and forecasting more than $100billion in mobile..
IPsoft’s cognitive agent Amelia takes on pioneering role in banking with SEB
Amelia plays key role in helping SEB seize innovation advantage by launching first customer facing deployment of Amelia in the banking sector. Swedish speaking..
IPsoft and Deloitte Expedite a New Paradigm for the IT Organization Centered on Autonomic and..
NEW YORK, July 18, 2016 — IPsoft and Deloitte Consulting LLP today announced an alliance that will bring together Deloitte’s leading consulting services and..
NEW YORK, July 18, 2016 — IPsoft and Deloitte Consulting LLP today announced an alliance that will bring together Deloitte’s leading consulting services and IPsoft’s industry-leading autonomic and cognitive solutions to optimize client operations and enable business growth at scale. By developing go-to-market strategies and consulting around IPsoft’s autonomic and cognitive solutions — IPcenter and Amelia — this alliance between IPsoft and Deloitte will establish industry-focused solutions that resolve known IT pain points for clients in an accelerated implementation timeline. “Deloitte is focused on bringing an issues-driven approach when tackling business challenges,” said Ranjit Bawa, principal, Deloitte Consulting LLP, and Deloitte cloud and infrastructure leader. “By collaborating with IPsoft, we’re building solutions to solve real client issues and create new opportunities for cost savings and operating efficiencies. The industry is at a great inflection point in autonomics — and together, we’re able to bring our deep-sector knowledge and IPsoft’s innovative solutions to the forefront.” “Currently, the market lacks expertise in advanced automation. The role of the world’s most trusted consultancies is critical in ensuring enterprises translate the potential of autonomic and cognitive technology into business results,” said Chetan Dube, president and CEO, IPsoft. “Deloitte understands the value of advanced autonomic and cognitive solutions in delivering end-to-end digital services that help clients differentiate themselves in hotly contested global markets. By combining our market leading technology with Deloitte’s intimate knowledge of their clients’ businesses, we can reinvent how an enterprise’s IT operations work closer than ever to the business to deliver tangible benefits. CEOs demand quick returns and those who embrace a digital-labor-first strategy will enjoy an exponential competitive edge.” The alliance builds on a solid track record of collaboration between the two organizations and capitalizes on the exploding demand for automation solutions. Research shows that self-learning automation solutions will be a “top 5” investment priority for more than 30 percent of CIOs by 2020,1 fueling market growth for robotic automation at a CAGR 60.5 percent.2 This interest in investment is set against a backdrop of growing pressure to increase the 16% of global IT budgets dedicated to business innovation and reduce the 57% of spending on day to day IT operations.3 IPcenter, IPsoft’s autonomic IT management platform, for core automation is designed to provide 30% efficiencies within 90 days while reducing mean time to resolution by more than 60%. The company’s innovative cognitive agent, Amelia, is in the early stages of being deployed in a wide range of roles including IT service desk agent for a bank, customer services agent for a local authority, and invoicing query agent for an oil and gas company. 1 Gartner Predicts 2016: Smart Machines 2 Transparency Market Research “The global IT robotic automation market” 3 2015 Deloitte Global CIO Survey About IPsoft IPsoft automates IT and business processes for enterprises across a wide range of industries through the use of digital labor. Through its portfolio of world leading autonomic and cognitive solutions it provides services that allow its clients to secure competitive advantage. Headquartered in New York City, IPsoft has 18 offices in 15 countries across the world and serves more than 500 of the world’s leading brands directly as well as more than half of the world’s largest IT services providers. About Deloitte Consulting LLP Deloitte helps organizations grow their businesses and enhance value by identifying actionable insights. More than 35,000 professionals provide a broad range of capabilities across human capital, strategy and operations, innovation, and technology that are aligned to the particular needs of specific sectors, businesses and organizations. Deloitte provides clients with leading business insights that can help generate a tangible and measurable impact. Contact IPsoft Daniela Zuin, +001 212 708 5521 Marketing Director, IPsoft firstname.lastname@example.org Edelman for IPsoft Erin Pace, (312) 297-6900 Erin.Pace@edelman.com
Gartner Symposium/ITxpo, Oct 16-20, 2016, Orlando
Meet Amelia and IPsoft at the Gartner Symposium/ITxpo 2016, the world’s most important gathering of CIOs and Senior IT Executives. Stay connected with..
Meet Amelia and IPsoft at the Gartner Symposium/ITxpo 2016, the world’s most important gathering of CIOs and Senior IT Executives.
Quality in focus: T-Systems Switzerland signs a cooperation agreement with IPsoft
T-Systems is increasingly focused on automation. Partnership enhances quality and optimizes processes. Competence center automation for customers in..