• IPsoft Debuts a New Marketplace for AI at DWS 2018

    At DWS 2018, IPsoft unveiled a new Marketplace for Amelia where companies can acquire and upload specific AI roles with just a few clicks.



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  • In the News: CIO Profiles Amelia’s Role With Credit Suisse

    CIO.com recently wrote about how Credit Suisse hired Amelia to reimagine the user experience for its Global Service Desk.



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  • 1Desk: Technology That Empowers People and Processes

    1Desk combines cognitive automation and human decision making to improve and accelerate business processes.



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  • The Analysts’ POV: AI Research Firm Cognilytica on IPsoft’s Disruptive Potential

    The AI research firm Cognilytica recently profiled IPsoft, noting our pursuit of “a broad, intelligent, AI-enabled, autonomous platform that enterprises can leverage for a wide range of tasks.”



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  • The Analysts’ POV: NelsonHall on IPsoft’s Bold Vision for Automation

    Following DWS 2018, a Principal Analyst at NelsonHall shared his thoughts on the event and how IPsoft’s products are leading the way in intelligent automation.



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IPsoft

IPsoft makes it possible to transform business performance through the employment of digital labor. Everyday we automate thousands of IT and business processes for enterprises across a wide range of industries.

Tangible business value for business and industries

IPsoft's mission is to transform operational performance by powering the world with intelligent systems. Our products and serivces improve the lives of customers and colleagues in a multitude of industries.

Hire a digital colleague and design a hybrid practice that amplifies team potential and scales for business impact.

Amelia is a digital colleague that can help your organization amplify employee potential and scale for business impact. She is a dynamic and evolving AI employee who helps you do more with less.

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Amelia is very responsive and attentive to [players’] needs… and helps them get where they need to go

Matt Tomlinson, Global Director if Innovation, Electronic Arts

We think [IPsoft’s] technology will be so good that users won’t really be aware of the implementation, they’ll just notice that it works and delivers benefits.

Gerson Benker, VP IT Operations

[With Amelia] IPsoft fits companies looking to automate end-to-end customer-facing processes. IPsoft’s robust NLU and dialogue management, make it a top pick for companies looking to do more than just answer questions.

Forrester Research, June 29 2017

The Science
Behind Amelia

IPsoft’s Amelia is the most dynamic AI system thanks to her cognitive learning abilities, autonomic task management, and emotional intelligence.

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4000
Employee IT requests handled by Amelia in her first three weeks

-SEB

A unified experience for all IT, HR,
Finance and Administrative support

1Desk is a platform that brings together the front-office & back-office, with virtual agents, autonomics and humans working together. Employees can interact at any time with Amelia to complete tasks and resolve issues efficiently.

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From IPsoft Blog