The Digital Workforce is not some far-off trend — it's here today.
Through DigitalWorkforce.ai., you can hire Digital Employees to take on high-volume and repeatable tasks for IT Service Desk and other functions, so human employees can concentrate on higher-value jobs. Once you bring Digital Employees into your organization, you're on a path to build a hybrid workforce, where digital and human workers collaborate for greater business value.
What do Digital Employees bring to your company? Scale, lower costs, greater efficiency and enhanced productivity.
Watch these videos to learn more.
The DigitalWorkforce.ai Experience
Onboarding Digital Employees is easier than you think. Our marketplace is designed so that visitors can easily locate Digital Employees best suited for different IT Service Desk tasks within their companies. Watch this video to learn how, then sign-up for a free 30-day trial.
Amelia: More Than a Bot, More Like a Human
DigitalWorkforce.ai is powered by Amelia, IPsoft's cognitive AI agent. She's superior to run-of-the-mill chatbots and unlike any solution on the market. Industry analysts regularly recognize Amelia as the Most Human AI™ agent with leading conversational abilities. Watch this video to see why.
Through DigitalWorkforce.ai, your company can onboard Digital Employees pre-trained as IT Service Desk Engineers who can handle support issues both independently and in collaboration with human co-workers, delivering immediate business value. Our marketplace also offers Digital Employees for HR and Healthcare skills, and will soon offer more industry-specific roles. In the meantime, sign up for your free 30-day trial, and find the Digital Employees that you need.
Digital Employees automate IT Service Desk tasks end-to-end and can field up to 1,000 inquiries per month. They also integrate with your current IT management systems, so they can get to work right away. With Digital Employees, you can eliminate long wait times for IT support, resolve issues faster, and make your human workers more productive. Available skills on DigitalWorkforce.ai include:
- Password Reset
- Outlook Configuration and Troubleshooting
- Unlock Accounts
- Printer and Device Configuration and Troubleshooting
- Wi-Fi Setup and Troubleshooting
- Open, Close and Manage Support Tickets
- Web Conference Setup and Troubleshooting
- VPN Troubleshooting
- USB Request Management
- Single Sign-On Troubleshooting
- Lost Device Reporting
- New Equipment Requests
- IP Phone Troubleshooting
Provide always-on HR and administrative services with Digital Employees that can support hundreds of user inquiries each month. From expense management, to PTO scheduling, to travel coordination and more, Digital Employees can take on repeatable HR and administrative tasks, saving time and improving efficiency for workers, managers and administrators. Skills include:
- Expense Management
- Absence Management
- Office and Meeting Management
- Transportation Coordination
Amelia is the heart of DigitalWorkforce.ai. She's the market-leading cognitive agent who is already serving thousands of customers around the world. Amelia engages in human-like conversations, understands user intents, switches subjects with ease, and executes transactions with unmatched speed and accuracy.
Self-learns and improves over time
Fully skilled Digital Employees
Onboarding Digital Employees through DigitalWorkforce.ai takes just a few steps. Using the marketplace's intuitive user interface, visitors can easily locate Digital Employees with IT Service Desk skills and others that can be deployed within their companies, with Amelia herself guiding the process.
Search for Skills
Browse the marketplace of Digital Employees to find the right one for your company.
Interview, Onboard, Authorize and Customize
Select and "interview" a Digital Employee by having a conversation with Amelia, then onboard your new digital worker, authorize its access to your systems, and customize your use case in minutes with just a few clicks.
Experience Immediate Business Value
Once deployed in your company, a Digital Employee can quickly get to work, delivering rapid ROI and business impact.
By onboarding Digital Employees powered by Amelia through DigitalWorkforce.ai, users bring transformative Conversational AI into their companies to build business value.
Amelia is the product of years of market-leading innovation. Unlike chatbots, she observes, learns, understands and grows her skills over time. With her new avatar, Amelia brings human-like tone, conversation, expression, emotion and understanding to her interactions, driving deeper user connections and faster resolutions.
When you onboard Digital Employees through DigitalWorkforce.ai, you'll be joining some of
the world's leading global brands in building the Future of Work, with digital and human coworkers collaborating on critical functions, roles and projects.
Read more on how you can transform your organization and build your own hybrid workforce with Digital Employees.
Are you ready to onboard Digital Employees to build your future workforce, lower costs and grow your business? IPsoft can help you chart the best course to success with DigitalWorkforce.ai.
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